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Contest Description
The competition evaluates students’ proficiency in providing customer service. The competition involves live, role-playing situations. Competitors demonstrate their ability to perform customer service in both written and oral forms including telephone and computer skills, communications, problem solving, conflict resolution and business etiquette.
Contest Details
Chapter Entries by Level
District:
State:
National:
N/A
2
1
Advancement by Level
District to State:
District to State Wildcards:
State to National:
N/A
N/A
1
Entry Size (Number of Students)
Size of Entry:
1
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